Customer Service

You can call us at the shop, send us an email, or shoot us a DM on Instagram. Our response time to voicemails, e-mails, or messages is less than 24 hours.

We’re open everyday 10am to 7pm.

Walk-ins are welcome however appointments are recommended.

Need help or have a question about your order? Give us a call at the number below or send us an email.

Open everyday including (most) holidays: 10am–7pm EST
admin@wallacebarbershop.ca 

SHIPPING & DELIVERY

Canada
We offer free standard shipping on all Canadian orders. Need it faster? Express shipping is available at $20.00 CAD.


United States
Standard shipping to the US starts at $7.90 CAD, with express options available up to $34.90 CAD. Free standard shipping is available on qualifying US orders.


International
We ship to select countries worldwide. International shipping rates and availability are calculated at checkout based on your location.


Processing Time
Orders are typically processed within 1–2 business days. Delivery times vary by destination and shipping method selected at checkout.


Tracking
Once your order has shipped, you'll receive a confirmation email with tracking information.
TERMS OF USE

By accessing or using the Wallace Barbershop website, you agree to the following terms. Please read them carefully.


Use of the Site
This site is intended for personal, non-commercial use. You agree not to misuse the site, attempt unauthorized access, or use it for any unlawful purpose.


Intellectual Property
All content on this site — including text, images, logos, and product descriptions — is the property of Wallace Barbershop and may not be reproduced or distributed without written permission.


Product Information
We make every effort to display product colours, descriptions, and pricing accurately. However, we do not warrant that product descriptions or other content is error-free, complete, or current.


Limitation of Liability
Wallace Barbershop shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of products.


Governing Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.


Changes to Terms
We reserve the right to update these terms at any time. Continued use of the site following any changes constitutes your acceptance of the new terms.


For questions, contact us at the number or email below.
RETURNS & EXCHANGES

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FAQ

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PRIVACY POLICY

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USER CONTENT PERMISSION TERMS

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